Protecting your information properly is a shared responsibility. Our security procedures and code of ethics keep information we have about you confidential. You also play an important role in keeping this information secure.

If I am a victim of the fraud….

In the event you are a victim of fraud, there are a number of immediate steps you can take to help protect your personal and financial interests:

• Immediately contact your bank(s) and card issuers so that the following can be done:

  • Access to your accounts can be protected

  • Stop payments placed on missing cheques

  • Personal Identification Numbers (PINs) and Internet Banking Passwords changed

  • Be sure to indicate to the bank or issuer all the cards and/or accounts potentially impacted, including your ATM cards and credit cards.

  • Review all recent transactions on your accounts linked to those cards. Additionally, ensure that no one has requested an address change, title change, PIN change, or ordered new cards or checks to be sent to another address when appropriate.

• Maintain a written chronology of what happened, what was lost, and the steps you took to report the incident to the various sources. Be sure to record the date, time, contact telephone number, person you talked to, and any relevant report or reference number and instructions.

For further information or queries, please call +971 4 3160101

We have put together few tips to help you minimize your risk of fraud:

	ATM Security
	Email Security
	Internet Banking Security